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If your item arrives damaged, you need to call (207)871-8800 or email Pat.[email protected] within 24 hours after delivery to notify us.
*All returns must retain the original receipt or invoice
*All product return shipments must include all original internal packing materials, boxes and containers.
*All in store returns must have the original government ID
If you wish to Change, Cancel or Return your order, there will be a 15% additional restocking fee on the total of your order. If you wish to Return your order you must pay shipping and return shipping charges.
Any return for a refund may be subject to a 15% restocking fee. This fee may be waived for the following reasons:
- Carrier damage
- Defective product
- Product does not match advertising
- Received incorrect product
Note: Any return that is misrepresented as being for any of the above reasons will automatically have the restocking fee applied even if it was initially waived.
Any items that have been used and are not in New Original Condition may not be returned.
Further questions? Please contact us before you purchase so that we may help you order exactly what you need. Refunds will be made by credit card refund, or store credit only. Sorry, no cash refunds for internet purchases.